Wendy’s has spoken to its manager after suggestions that it plans to introduce “surge pricing” to its menu received a decidedly frosty response this week, with the company scrambling to clarify that it has no intention of making itself the Uber of fast-food chains.
That would also teach them to not bother backing down if there’s backlash in response to an announcement…
What? Are you insane?
It is logical, I know for a fact that’s how a lot of executives think when there’s a backlash, they maybe go back part way or all the way on it (usually the former) people are still (rightly) upset then eventually they get jaded to the point of not giving a fuck about the backlash and making even worse decisions.
I guarantee you if the backlash affects profits and angers shareholders the csuite won’t be jaded about it.
They will find ways to blame anyone or anything else.
They can say whatever they want, but everyone knows where the buck stops at, who’s ultimately responsible for the decisions. Especially so the stockholders.
In theory sure, but in the real world it’s much more messy and convoluted.
Just to state what I thought was obvious, I don’t agree with or think this is how things should be done, but it makes sense if you understand the corporate ghoul mindset.
Well, I was just discussing the ‘backlash’ portion of your comment, and not your overall belief of the subject.
I promise you, I live in the real world as well.
Then you should be well aware that they will find ways to obscure and divert blame wherever and however possible.