I recently had a case at work where you could move an object by holding the left mouse button and delete it with the right mouse button. If you deleted it while moving, you got an error message and the program would crash. It was an easy fix but afterwards I had a one hour discussion with our usability engineers if what I had fixed was a bug (my opinion) or a user error (theirs).
But IMO that’s one reason weird UX/design is not uncommon and can persist in dev ecosystems. The intended users are more proficient than average and most are able to work around most issues.
There’s a quote along the lines of “User error is not a thing, the system allowed for the error through bad design”
Which can be true depending on how far you stretch it. I’d say that if a chunk of the user base is having a problem, it’s a design problem
I recently had a case at work where you could move an object by holding the left mouse button and delete it with the right mouse button. If you deleted it while moving, you got an error message and the program would crash. It was an easy fix but afterwards I had a one hour discussion with our usability engineers if what I had fixed was a bug (my opinion) or a user error (theirs).
They were holding it wrong, obviously.
But IMO that’s one reason weird UX/design is not uncommon and can persist in dev ecosystems. The intended users are more proficient than average and most are able to work around most issues.
God really should get on that and fix the design issues with humans
I dunno, if we’re really designed in that dudes image then I wouldn’t trust him at all personally.