My favorite detail on the 3RL saga was when I took my second bricked unit to the local UPS store and they had a special bin for boxes that perfectly fit the 360 for shipping them back.
After a certain point, a bunch of the 360s… they weren’t even like, ‘fixed’.
They just … not sure of which exactly, this level of detail was basically rumors and contradictions from my POV…
But they were either just physically putting old hard drives in new units, that or just digitally transferring their contents over to new units…
And then they’d tell people ‘yup, your unit has been refurbished’.
Like, ship of theseus not withstanding… not really fixing them, no, rofl.
And then this would lead to other problems like… ooops, we didn’t correctly re register your new 360’s serial number to your Live account, or we didn’t deregister the old one, and now you’re unjustly banned because MSFT tech support fucked up.
…
Assuming my memory is still reasonably sccurate:
Though it did vary somewhat from team to team, the internal nomenclature my team was using was… 3RR.
Like, 1RR, 2RR, 3RR, 4RR.
While all of them were quite problematic, 3RR was the one that… basically 100% of the time, no over the phone, web instructions, or even RMA … could actually fix that one.
For the other codes, following over the phone / web instructions could actually fix it sometimes, or an RMA repair could actually fix it with a speific hardware component replacement… that or it was a problem with the actual cable connecting to the TV, or the Xbox was like, jammed in a little nook with no airflow, and dudes were chain smoking blunts in their apartment, rofl.
My favorite detail on the 3RL saga was when I took my second bricked unit to the local UPS store and they had a special bin for boxes that perfectly fit the 360 for shipping them back.
It was a mess.
After a certain point, a bunch of the 360s… they weren’t even like, ‘fixed’.
They just … not sure of which exactly, this level of detail was basically rumors and contradictions from my POV…
But they were either just physically putting old hard drives in new units, that or just digitally transferring their contents over to new units…
And then they’d tell people ‘yup, your unit has been refurbished’.
Like, ship of theseus not withstanding… not really fixing them, no, rofl.
And then this would lead to other problems like… ooops, we didn’t correctly re register your new 360’s serial number to your Live account, or we didn’t deregister the old one, and now you’re unjustly banned because MSFT tech support fucked up.
…
Assuming my memory is still reasonably sccurate:
Though it did vary somewhat from team to team, the internal nomenclature my team was using was… 3RR.
Like, 1RR, 2RR, 3RR, 4RR.
While all of them were quite problematic, 3RR was the one that… basically 100% of the time, no over the phone, web instructions, or even RMA … could actually fix that one.
For the other codes, following over the phone / web instructions could actually fix it sometimes, or an RMA repair could actually fix it with a speific hardware component replacement… that or it was a problem with the actual cable connecting to the TV, or the Xbox was like, jammed in a little nook with no airflow, and dudes were chain smoking blunts in their apartment, rofl.