It is run from a private residence in the DIY punk spririt (and this also allows us to run of a local solar PV system), but more or less the same would happen if you rent rack-space in a “real” data-center. Only if you rent a managed server or VPS someone else will be responsible to fix such issue and this comes at a significantly higher cost at the scale we operate at (slrpnk is part of a bigger project that also hosts other services).
Is it run out of a private residence? How could it happen if it’s in a real data center…?
It is run from a private residence in the DIY punk spririt (and this also allows us to run of a local solar PV system), but more or less the same would happen if you rent rack-space in a “real” data-center. Only if you rent a managed server or VPS someone else will be responsible to fix such issue and this comes at a significantly higher cost at the scale we operate at (slrpnk is part of a bigger project that also hosts other services).
If you rent rack space, you can at least call the DC to send someone to reboot it or smt.
Sure, but they will not replace hardware and set up remote access for you, which seems like this would have been required in this case.