Summary

Tipping in U.S. restaurants has dropped to 19.3%, the lowest in six years, driven by frustration over rising menu prices and increased prompts for tips in non-traditional settings.

Only 38% of consumers tipped 20% or more in 2024, down from 56% in 2021, reflecting tighter budgets.

Diners are cutting back on outings, spending less, and tipping less. Some restaurants are adding service fees, further reducing tips.

Worker advocacy groups are pushing to eliminate the tipped-wage system, while the restaurant industry warns these shifts hurt business and employees.

Key cities like D.C. and Chicago are phasing in higher minimum wages for tipped workers.

Non-paywall link

  • Monkey With A Shell
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    1555 months ago

    You can bet there was some more tolerance for it when there was some guilt for office workers staying at home while service roles had to stay on site during the height of covid.

    The fact that so many point of sale make it a default thing to put it directly out there for someone to tip before any service is done and with that decision in view of everyone around doesn’t sit well either

    • @Alteon@lemmy.world
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      855 months ago

      I’m so fucking done with it, that I just assume everyone behind me is too. I happily hit that “No tip” button. Unless you provided an active service for me, or went above and beyond to get me something, then why do you deserve a tip? I have to pay you extra money for you to do your job correctly?

      • JWBananas
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        305 months ago

        It’s actually driven moreso by the point-of-sale vendors. They enable it by default, because they make a percentage of the transaction as a processing fee. The merchant has to request that it be disabled.

        • @acetanilide@lemmy.world
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          35 months ago

          Not a POS technically but a previous vet had a jar on the front desk to tip the receptionist. They even stuck a QR code on it in case you don’t have cash.

      • @Joeffect@lemmy.world
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        225 months ago

        I only tip at restaurants and when I get my hair cut. All of this new tipping stuff, I have always assumed was just a generic update to enable it basically everywhere… I’ve always hit no tip… I don’t feel bad for it… You’re not getting paid 2 dollars an hour working at some random place that’s not a restaurant… I’ve heard stories of employees not even getting those tips… It’s a push for greed… That’s it

        • @captainlezbian@lemmy.world
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          15 months ago

          Yeah, It was one thing during covid when the waitstaff were all doing takeout but their bills hasn’t changed, but it’s no longer covid, if I wanted to tip I’d sit my ass down or order delivery. If I come to the counter for my food I don’t tip.

    • @KnightontheSun@lemmy.world
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      255 months ago

      I was in SoCal several months back and ended up in a candy shop. Nothing but drawers of candy on the walls and one desk in the middle with a young woman sitting behind the checkout tablet. I had a question or two, but she was neither helpful or knowledgeable (it’s candy. not a difficult topic). She seemed very disinterested in engagement.

      Well, I finish my selection, she scans and the tablet shows the totals with the big tip screen (NoTip-15-20-25%). I was taken aback that her job would get tips and wondered if she was paid enough before I smashed the NoTip button to finish up since she hadn’t done a thing to merit one.

  • guldukat
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    1385 months ago

    Blame the companies, not the customers. I bought a $12 water at a concert and the attendant acted offended I didn’t tip. Don’t get mad at me.

  • @foggy@lemmy.world
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    5 months ago

    I mean…

    2016, I went to a bar and got a 16oz beer, a burger and a basket of fresh fries for $18. I was happy to throw $3-5 on that for decent service, hell even subparbaervice.

    Now it’s an 11oz beer being sold as a 12oz beer for $9 and a $22 burger, add fries for $4

    If I get 2 beers, it’s $50 with a tip.

    The fuck?

    • TimeSquirrel
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      245 months ago

      Well, I mean, are you going to continue to go out and hand them all that money? Then they’ll continue to feel like they can safely raise prices. If you start making burgers at home and buying beer at the local liquor store, you’ll be paying a small fraction of what you paid even in 2016. If you need some social interaction, just make it a cookout and invite people. I’m sure they’ll be happy to have you at their place in return.

      • @foggy@lemmy.world
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        5 months ago

        Making an awful lot of (mostly irrelevant) assumptions here.

        I’m simply stating that inflation is a big reason that people don’t tip as much.

      • @Alenalda@lemmy.world
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        55 months ago

        It’s all well and good for him of he stops going, but look at places like McDonald’s which has increased prices 100% in the last couple years. They are getting less business so they raise price to compensate. Now the addicts are getting priced gouged even more, so that the line goes up. Late stage capitalism is a motherfucker.

  • UnfortunateShort
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    5 months ago

    Worker advocacy groups are pushing to eliminate the tipped-wage system, while the restaurant industry warns these shifts hurt business and employees.

    Imagine having to pay a living wage, burger prices would explode!

    Except, for example, there is a 12.82€ minimum wage in Germany and a hamburger ist still around 2€ at Burger King (about 1:1 in $ atm). Food and work safety are stricter too iirc. Workers also have 20 days of vacation minimum (if your work full-time), 60h weeks maximum @ 40h on average, as well as extra pay for night, weekend and holiday shifts. And health insurance is about 200 a month at that income I think.

    Edit: Oh, and of course still 5-20% tipps.

    You are getting screwed over completely. Anyone who claims otherwise is your enemy.

    • @TransplantedSconie@lemm.ee
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      335 months ago

      We had 150 million people decide to keep things going the way they are. Until a major slice of shit hits the proverbial fan, nothing will change. The American population is too fat, stupid, and lazy to make the change on its own.

    • 𝔼𝕩𝕦𝕤𝕚𝕒
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      95 months ago

      I think it’s more of a subsidizing thing. In the UK they get all these things and can’t budge due to pushback and culture, so they subsidize those costs with cuts to other places, like shrinkflation in the US, and other places. Costs went up to ship their foodstuffs all over the world, buuuut they enabled tipping at POS in the US, getting poor suckers to make up the difference (they hope)

      Not an excuse, but if the US put in place the same things the UK has, fast food would lose their biggest cost subsidy for more expensive places like the UK, and prices would actually go up (because the corpo suits can’t take a fuckin pay cut obviously!)

  • @doggle@lemmy.dbzer0.com
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    725 months ago

    American tip culture is fucked, and it has been for a very long time. Once gas stations started begging for a tip on my soft drinks I figured it was about time to rip the band aid off.

    Unfortunately tipping less means wait staff are gonna get fucked – no way to soften that. We need to get to a place where their livelihoods aren’t dependent on generosity.

    • bountygiver [any]
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      265 months ago

      at one point they need to learn that to protect their livelihood unionize is the answer, not asking customers to subsidize what the employers are not giving.

    • @WolfLink@sh.itjust.works
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      5 months ago

      I still tip wait staff 20% I just don’t tip at the grocery store. The most egregious I’ve seen was a tip at a full self-service counter. Like who am I even tipping? The cash register?

    • wuphysics87
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      55 months ago

      I did self checkout for the first timw last week. Mothee fucking thing asked for a tip!

  • @Canonical_Warlock@lemmy.dbzer0.com
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    505 months ago

    I wonder if all of the places like Subway that are asking for tips and getting $0 because who the hell tips at a Subway, are throwing off this stat at all.

    • @dylanmorgan@slrpnk.net
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      285 months ago

      Probably not directly, but I think tipping fatigue is definitely affecting things. If you’ve been prompted 10 times already to tip at places you usually wouldn’t tip and then are in a sit down restaurant, you may very well feel inclined to tip less.

      • @AbidanYre@lemmy.world
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        135 months ago

        Employees at places like Subway and Starbucks could be getting screwed by no one using cash anymore too.

        If I’m using a card there’s no change to toss in the jar.

        • @krashmo@lemmy.world
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          125 months ago

          We shouldn’t have to subsidize someone else’s shitty wages. People who rely on tips need to unionize and put that nonsense to bed for good.

  • @samus12345@lemm.ee
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    5 months ago

    This is only going to get worse as late-stage capitalism continues to wring every last penny it can out of the working class.

  • @hedgehogging_the_bed@lemmy.world
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    445 months ago

    When was a kid in the 90s, tip was 10% of the $20 bill. By the time I was eating out a lot in my 20s we left 15% on the $35 because we liked the servers. Now the check is $50 and the “recommended” is creeping past 30%.

  • Tiefling IRL
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    5 months ago

    I’ve seen tipping options on websites to pay your landlord

  • @Rooskie91@discuss.online
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    5 months ago

    “Corporations and Restaurants refuse to pay waiters a living wage, subsidizing their salaries with their already drawn thin customers’ depressed wages.”

    There, I fixed the title so it identifies the actual problem rather than causing divisions in the working classes.

  • @Snapz@lemmy.world
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    395 months ago

    You flew too close to the sun, you insufferable, greedy pieces of shit. Pay your workers a livable wage yourself, we’re done subsidizing your labor abuses.

  • @some_guy@lemmy.sdf.org
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    385 months ago

    A gas station that I go to added a tips jar a few years ago. Wtf. You aren’t doing shit but tapping on a sale screen. I really like the people working there. They remember me and we chat. But I’m not tipping you because I bought a Gatorade and you rang it up.

    On the other hand, I dated someone from another country who didn’t live a tipping culture. When she covered a meal and didn’t tip, I’d leave cash because I know it’s expected. I was embarrassed that she didn’t agree with our custom.

    Tipping needs to go. Just pay people a fair wage.

  • @normalexit@lemmy.world
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    375 months ago

    Tip fatigue is real. When every interaction with a touchpad asks you for a little something extra on top of inflation, it gets old fast.

    I tip 20% when I get served by a person. I typically add 10-15% on carryout, for their troubles.

    A brewery I go to weekly for dinner with friends recently changed the tip buttons on the pad to 18, 22, and 25. I like them a lot, but the place is pricey, and you have to go to the bar to order. They get the 18% button now. (I could do the math, but… beer)

    • @Critical_Thinker@lemm.ee
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      5 months ago

      I typically add 10-15% on carryout, for their troubles.

      When will you start tipping your car dealer 10-15%? your lawyer? PCP? insurance agent?

      The troubles are real after all.

      Don’t forget to tip your landlord while you’re at it, and give an extra 10% to the fed come tax time (so now.)

      Do you tip 10-20% at the drive through? It’s equivalent to take out except you don’t have to get out of your car.

      Can’t wait until we start tipping our colleagues for replying to our emails. It’s only fair.

  • Tedesche
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    345 months ago

    Tipping culture and systems need to die off. Sadly, because they often get paid more via tips than they would by increased hourly wages, tipped employees are often against such reforms.

    And, to be fair, for most restaurants, it would be really hard for them to pay their wait staff appropriate wages in many cities where rent is extremely high and the cost of the food products they use to create their meals is rising as well. It’s not a simple matter of “the employer should pay their employees’ wages, not the customer.” The industry is built around tipping, and that’s not something that can be changed overnight.

    Still, I firmly believe it needs to happen. And if that means increasing the price of restaurant meals, so be it. I suspect people eat out too much these days anyway and should learn to cook themselves. I used to eat out a lot until I did some calculations and realized I was spending way too much on it. Since learning to cook, I’ve saved a lot of money and now prefer my own cooking to a lot of restaurant fare out there (although not the really good stuff—I’m no professional chef).

    • @I3lackshirts94@lemmy.world
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      65 months ago

      I don’t really agree that restaurants couldn’t make it work. It’s just going to have to take all or nothing.

      Getting away from tipped wages is the real problem. Give all restaurant workers fair livable wages, they won’t be on tighter budgets on would spend more going out.

      Workers can’t live paycheck to paycheck just for the profits to sit in some CEO or owners back account. The economy is heathy with an exchange of money. More money in the pockets of the people the more they will spend.

      Of course it won’t work if one restaurant (or any single company) does it differently when everyone is still on tight budgets. You won’t get the business from your own employees but need others to have the means to come to you too.

    • @frayedpickles@lemmy.cafe
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      5 months ago

      I’d rather we just eliminate wait staff in most places. There’s almost zero value to a person over a tablet.