• @apfelwoiSchoppen@lemmy.world
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    2 months ago

    I ordered some well rated concert ear protection from the maker’s website. The order waited weeks to ship after a label was printed and likely forgotten. I went to find a place to call or contact a human there, all they had was a self-described AI chat robot that just talked down to me condescendingly. It simply would not believe my experience.

    I eventually got the ear protection but I won’t be buying from them again. Can’t even staff some folks to check email. I eventually found their PR email address but even that was outsourced to a PR firm that never got back to me. Utter shit, AI.

    • @zod000@lemmy.ml
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      382 months ago

      I’m glad you mentioned the company directly as I also want to steer clear of companies like this.

    • @Dozzi92@lemmy.world
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      322 months ago

      That would’ve been such an easy disputed charge and get the plugs somewhere else. I’m not wasting a second on something like that, just telling my credit card company they didn’t uphold their end of the deal, and that’s that. I will lose hearing out of spite if this happened to me, because I’m an idiot.

      • misterdoctor
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        122 months ago

        I will lose hearing out of spite if this happened to me

        Genuinely admire your self awareness

      • @brbposting@sh.itjust.works
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        22 months ago

        I’ll waste a few moments. It becomes a puzzle. Assuming you managed to make it through the maze, you retrospectively analyze where would 99% of the country have dropped out of the flow and given up?

        Then it’s an email to the attorney general if necessary! (I mean that’s been rare but when something is egregious)

        🤓

    • @crank0271@lemmy.world
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      112 months ago

      That’s really good to know about these things. They’ve been on sale through Woot. I guess there’s a good reason for that.

    • @Catoblepas@lemmy.blahaj.zone
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      52 months ago

      Wow, that’s extremely disappointing. I had a really positive experience with them a few years ago when I wanted to exchange what I got (it was too quiet for me), and they just sent me a free pair after I talked to an actual person on their chat thing. It’s good to know that’s not how they are anymore if I ever need to replace them.

      • @Andonyx@lemmy.world
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        62 months ago

        A number of companies make “tuned” ear plugs to allow some sound through with a desired frequency curve, but reduce SPL to safe levels. I’ve used Etymotic, which sound great but I personally like a little more reduction. Alpine which I thought had enough reduction but too much coloring, and I settled on Earpeace, for like $25 on-line. Silicone, re-usable and easy to clean and they come with three filters to swap in or out depending on your needs / tastes.

    • @lapping6596@lemmy.world
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      32 months ago

      Oh man, sad that’s the customer service cause I deeply love my loops. I was already carrying them with me everywhere I went so I grabbed a pill keychain thing and attached them to my keys so I’d never forget to grab them.

      • @apfelwoiSchoppen@lemmy.world
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        22 months ago

        Yeah this happened back earlier this year. I had lost a pair from a purchase years ago and replaced them. Guessing they are laying off people/support contracts like so many stupid business owners. I was sure that my order would be stuck in limbo forever after the experience, but they eventually showed up. Never again.

  • @roude@lemmynsfw.com
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    2 months ago

    Alright I don’t like the direction of AI same as the next person, but this is a pretty fucking wild stance. There are multiple valid applications of AI that I’ve implemented myself: LTV estimation, document summary / search / categorization, fraud detection, clustering and scoring, video and audio recommendations… "Using AI” is not the problem, “AI charlatan-ing” is. Or in this guy’s case, “wholesale anti-AI stanning”. Shoehorning AI into everything is admittedly a waste, but to write off the entirety of a very broad category (AI) is just silly.

    • @jjjalljs@ttrpg.network
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      502 months ago

      I don’t think AI is actually that good at summarizing. It doesn’t understand the text and is prone to hallucinate. I wouldn’t trust an AI summary for anything important.

      Also search just seems like overkill. If I type in “population of london”, i just want to be taken to a reputable site like wikipedia. I don’t want a guessing machine to tell me.

      Other use cases maybe. But there are so many poor uses of AI, it’s hard to take any of it seriously.

        • @brognak@lemm.ee
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          32 months ago

          If I understand how AI works (predictive models), kinda seems perfectly suited for translating text. Also exactly how I have been using it with Gemini, translate all the memes in ich_iel 🤣. Unironically it works really well, and the only ones that aren’t understandable are cultural not linguistic.

        • @Thisiswritteningerman@midwest.social
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          72 months ago

          Our plant manager likes to use it to summarize meetings (Copilot). It in fact does not summarize to a bullet point list in any useful way. Breakes the notes into a headers for each topic then bullet points The header is a brief summary. The bullet points? The exact same summary but now broken by sentences as individual points. Truly stunning work. Even better with a “Please review the meeting transcript yourself as AI might not be 100% accurate” disclaimer.

          Truely worthless.

          That being said, I’ve a few vision systems using an “AI” to recognize product that doesn’t meet the pre taught pattern. It’s very good at this

          • Lemminary
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            22 months ago

            I think your manager has a skill issue if his output is being badly formatted like that. I’d tell him to include a formatting guideline in his prompt. It won’t solve his issues but I’ll gain some favor. Just gotta make it clear I’m no damn prompt engineer. lol

        • @jjjalljs@ttrpg.network
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          72 months ago

          But if the text you’re working on is small, you could just do it yourself. You don’t need an expensive guessing machine.

          Like, if I built a rube-goldberg machine using twenty rubber ducks, a diesel engine, and a blender to tie my shoes, and it gets it right most of the time, that’s impressive. but also kind of a stupid waste, because I could’ve just tied them with my hands.

      • @roude@lemmynsfw.com
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        2 months ago

        I guess this really depends on the solution you’re working with.

        I’ve built a voting system that relays the same query to multiple online and offline LLMs and uses a consensus to complete a task. I chunk a task into smaller more manageable components, and pass those through the system. So one abstract, complex single query becomes a series of simpler asks with a higher chance of success. Is this system perfect? No, but I am not relying on a single LLM to complete it. Deficiencies in one LLM are usually made up for in at least one other LLM, so the system works pretty well. I’ve also reduced the possible kinds of queries down to a much more limited subset, so testing and evaluation of results is easier / possible. This system needs to evaluate the topic and sensitivity of millions of websites. This isn’t something I can do manually, in any reasonable amount of time. A human will be reviewing websites we flag under very specific conditions, but this cuts down on a lot of manual review work.

        When I said search, I meant offline document search. Like "find all software patents related to fly-by-wire aircraft embedded control systems” from a folder of patents. Something like elastic search would usually work well here too, but then I can dive further and get it to reason about results surfaced from the first query. I absolutely agree that AI powered search is a shitshow.

    • @Mustakrakish@lemmy.world
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      32 months ago

      I have ADHD and I have to ask A LOT of questions to get my brain around concepts sometimes, often cause I need to understand fringe cases before it “clicks”, AI has been so fucking helpful to be able to just copy a line from a textbook and say “I’m not sure what they meen by this, can you clarify” or “it says this, but also this, aren’t these two conflicting?” and having it explain has been a game changer for me. I still have to be sure to have my bullshit radar on, but thats solved by actually reading to understand and not just taking the answer as is. In fact, scrutinizing the answer against what I’ve learned and asking further questions has felt like its made me more engaged with the material.

      Most issues with AI are issues with capitalism.

      • @parody@lemmings.world
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        42 months ago

        Congratulations to the person who downvoted this

        They use a tool to improve their life?! Screw them!


        Here’s hoping over the next few years we see little baby-sized language models running on laptops entirely devour the big tech AI companies, and that those models are not only open source but ethically trained. I think that will change this community here.

        I get why they’re absolutist (AI sucks for many humans today) but above your post as well you see so much drive-by downvoting, which will obviously chill discussion.

    • Detun3d
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      2 months ago

      Edit for clarity: Don’t hate the science behind the tech, hate the people corrupting the tech for quick profit.

  • @romanticremedy@lemmy.blahaj.zone
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    252 months ago

    I think this problem will get worse because many websites that’s used for “your own research” will lose human traffic to watch ads and more bots just scraping their data, reducing motivation to keep the websites running. Most people just take the least resistant path so AI search will be the default soon I think

    Yes, I hate this timeline

      • @romanticremedy@lemmy.blahaj.zone
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        52 months ago

        Omg I can see it happening. Instead of annoying intrusive ads, this new type will be so natural as if your close friend is suggesting it.

        More dystopian future. Yes we need it /s

  • @anachrohack@lemmy.world
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    212 months ago

    I use claude to ask it coding questions. I don’t use it to generate my code; I mostly use it to do a kind of automated code review to look for obvious pitfalls. It’s pretty neat for that

    I don’t use any other AI-powered products. I don’t let it generate emails, I don’t let it analyze data. If your site comes with a built in LLM powered feature, I assume

    1. It sucks
    2. You are a con artist

    AI is the new Crypto. If you are vaguely associated with it, I assume there’s something criminal going on

    • Lemminary
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      42 months ago

      I mostly use it to do a kind of automated code review

      Same here, especially when I’m working with plain JS. Just yesterday I was doing some benchmarking and it fixed a variable reference in my code unprompted by commenting the small fix as part of the answer when I asked it something else. I copy-pasted and it worked perfectly. It’s great for small scope stuff like that.

      But then again, I had to turn off Codeium that same day when writing documentation because it kept giving me useless and distracting, paragraph-long suggestions restating the obvious. I know it’s not meant for that, but jeez, it reminded me so much of Bing’s awfully distracting autocomplete.

      I’ve never felt this sort of technology before that, when it works, it feels like you’re gliding on ice, and when it doesn’t, it feels like ice skating on a dirt road.

    • @ameancow@lemmy.world
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      12 months ago

      I use AI to script code.

      For my minecraft server.

      I rely on expert humans to do tech work for my team and their tools.

      I am not anti-AI per-say, I just know what works best and what leads to best results.

  • @TheObviousSolution@lemm.ee
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    112 months ago

    Using AI is telling people they shouldn’t care about your IP because you clearly don’t care about theirs when it passes through the AI lens.

  • @gmtom@lemmy.world
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    2 months ago

    Cool, my work for my company with AI for medical scans has detected thousands upon thousands of tumors and respiratory diseases, long before even the most well trained doctor could have spotted them, and as a result saved many of those people’s lives. But it’s good to know we’re all just lazy pieces of shit because we use AI.

    • @jjjalljs@ttrpg.network
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      172 months ago

      Assuming what you’re describing works (and i have no particular reason to doubt, beyond the generally poor reputation of AI), that’s a different beast than “lol i fired all the copywriters, artists, and support staff so I, the owner, could keep more profits for myself!”. Or, “I didn’t pay attention in English 101 and don’t know how to write, so I’ll have expensive auto suggest do it for me”

      • @gmtom@lemmy.world
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        12 months ago

        No they are the same thing.

        The core algorithm we built upon is practically the same one used by AI image generators, the main difference is that we have deeper convolutional layers and more of them and we don’t do any GAN stuff that the newer image generators use.

    • @JandroDelSol@lemmy.world
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      62 months ago

      When people talk about “AI” nowadays, they’re usually talking about LLMs and other generative AI, especially if it’s used to replace workers or human effort. Analytical AI is perfectly valid and is a wonderful tool!

  • @zebidiah@lemmy.ca
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    72 months ago

    i use AI every day in my daily work, it writes my emails, performance reviews, project updates etc.

    …and yeah, that checks out!

  • Sunkblake
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    2 months ago

    I used to work in a software architecture team that used AI to write retrospectives, and upcoming projects, and everything needed to have a positive spin, that sounds good but mean nothing.

    Extra funny when I find out people use AI to summarize it. So the comical cycle of bullet points to text and back again is real.

    I had enough working at the company when my team was working on the new “fantastic” platform, cut corners to reach the deadline on something that will not be used by anyone… and its being built for the explicit purpose of making a better development and working environment.

  • @Zacryon@feddit.org
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    42 months ago

    LLMs != AI
    LLMs strict subset of AI

    Pls be a bit more specific about what you hate about the wide field of AI. Otherwise it’s almost like saying you hate computers, because they can run applications that you don’t like.

  • @GoodOleAmerika@lemmy.world
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    32 months ago

    I use AI as a tool. AI should be a tool to help with job, not to take jobs. Same as calculator. Yep people will be able to code faster with AIs help, so that might mean less demand, at least for IT. But u still gotta know what the exact prompt u need to ask

  • @zerofk@lemm.ee
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    32 months ago

    Ironically, an LLM could’ve made his post grammatically correct and understandable.

    • @ameancow@lemmy.world
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      2 months ago

      I’ve been using a cartoonish profile picture for my work emails, teams portrait and other communications for many years. There is almost no way to tell that kind of icon apart from AI generated icons at that size anyway.

      And even if it was, that’s not the point of the conversation. Fixating on that is such bad faith it betrays a defensiveness about AI generated content, so it’s particularly important that someone like you get this message, let me reiterate clearly:

      I have a role of responsibility, I hire people and use company budget to make decisions on other companies and products we’ll be paying for. When making these decisions I don’t look at the email signatures of people or the icons they use. I look at their presentation materials and if that shit is AI generated I know immediately it’s just a couple people pretending to be an agency or company, or some company that doesn’t quality-control their slides and presentation decks. It shows laziness. I would rather go with a company that has data and specs rather than lean on graphics anyway. So if those graphics are also lazy AF that’s a hard pass. Not my first rodeo, I’ve learned to listen to experience.

      • @Xatolos@reddthat.com
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        12 months ago

        I was pointing out the irony, nothing more. Not every comment needs to be read too deeply into. Even my avatar picture is AI generated, it was from those blockchain AI generated reddit ones years ago.

        • @ameancow@lemmy.world
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          52 months ago

          I don’t think anyone thought it was that funny or interesting of a comment, it reads the same kind of petty AI-bro comment that people make who are absolutely hooked on blindly defending AI in all capacities.

          • @Xatolos@reddthat.com
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            2 months ago

            Sure it did… and judging from your previous rant, I’m sure it has nothing to do with you maybe reading much deeper into things that aren’t really there.

  • @felykiosa@sh.itjust.works
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    32 months ago

    I have to disagree with that one but not completely. It really depends on what type of company I interact with . is that an independent small company or a big corp . also what type of AI (generate picture or generate summary etc…) And is the application fullfit or not . ex if you generate a logo or a picture in a small business is the style of the picture correct or is it the same as everyone , also did you check if the image was correct etc… But for big corps yeah they can go fuck themselves, they have the budget to pay artist