• HeartyOfGlass@piefed.social
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    1 day ago

    Ray started making cash withdrawals at various CIBC branches, where he’d been a customer for decades.

    At one point, a branch manager questioned his activity and froze his online bank account and ability to withdraw from an ATM. But Ray could still take out money in person, which he continued to do.

    What’s bank supposed to do in this situation? He wouldn’t talk about the scam and disregarded the actual physical people he was dealing with. Then, once they get more suspicious, he moves his funds to a new bank. They don’t know this guy, who are they to deny him his money?

    I feel awful for this man. I’d be in shambles. I don’t see how the banks could’ve saved him, though, when he was so intent on following through with the scammers. “No, you’re not spending your money smartly, so we’re gonna keep it”?

  • veee@lemmy.ca
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    2 days ago

    He instructed him to withdraw money from his accounts, telling him a courier would then pick up the money from his apartment and it would be kept safe until the investigation wrapped up.

    The scammer also said it was imperative Ray not tell anyone, as it could jeopardize the investigation.

    “They said, ‘We want to make sure that you don’t lose your life savings,’” said Ray. “So I went along with it.”

    FFS if you get this call you immediately take names and employee numbers and call the bank back yourself.