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Nemeski to Technology@lemmy.worldEnglish • 1 year ago

Most consumers hate the idea of AI-generated customer service

www.techspot.com

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Most consumers hate the idea of AI-generated customer service

www.techspot.com

Nemeski to Technology@lemmy.worldEnglish • 1 year ago
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A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
  • @MeatsOfRage@lemmy.world
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    2•1 year ago

    How is 2 minutes with a chat bot half of someone’s life?

    • dactylotheca
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      12•
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      1 year ago

      We humans sometimes use a rhetorical device called “hyperbole” where we use exaggeration to emphasize our point, and it’s usually not meant to be taken literally. Welcome to the planet, hope you enjoy your stay.

      • @MeatsOfRage@lemmy.world
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        1•1 year ago

        Yes but the point you’re trying to get across is this is a huge amount of effort when it’s really trivial.

        • dactylotheca
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          3•1 year ago

        • @UltraGiGaGigantic@lemm.ee
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          2•1 year ago

          While I wish you a happy and healthy life, I do hope you get to experience the joys of the US Healthcare system some day to broaden your limited horizons.

          Guess I’ll die.

    • DominusOfMegadeus
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      2•1 year ago

      It’s cumulative dude

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