I used to be like this until I got a job that required constant phone calls. Now if I have to explain something using more than three sentences I’d much rather just talk.
6 years of tech support and I dread email troubleshooting because I know it will take two weeks and 13 exchanges before we can actually start troubleshooting.
I used to be like this until I got a job that required constant phone calls. Now if I have to explain something using more than three sentences I’d much rather just talk.
6 years of tech support and I dread email troubleshooting because I know it will take two weeks and 13 exchanges before we can actually start troubleshooting.
I’ve worked as phone support for a year and I hate phonecalls even more.
I’d rather send an email with detailed steps and let people follow the instructions at their own pace. If they fail - remote.
Phonecalls are a weste of everyone’s time.
This is the same as me. Outside of work, though, I’m the cat in the meme.