• Admiral Patrick
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      10 days ago

      Back when I was in the helpdesk trenches, the phone system did go out during business hours one time. Most relaxing day of my professional career.

      • @LilB0kChoy@lemm.ee
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        410 days ago

        Years ago I worked for Target’s support call center and we had monitors with the call queues displayed throughout the floor.

        New people would get quickly corrected if they commented on the status of the queues. There was an unspoken look but don’t comment rule.

        • Admiral Patrick
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          110 days ago

          Wow, we had totally different (but probably otherwise very similar) experiences lol. The big queue monitor was all our floor manager would talk about. Ever.