• Admiral Patrick
    link
    fedilink
    English
    5
    edit-2
    10 days ago

    Back when I was in the helpdesk trenches, the phone system did go out during business hours one time. Most relaxing day of my professional career.

    • @LilB0kChoy@lemm.ee
      link
      fedilink
      English
      410 days ago

      Years ago I worked for Target’s support call center and we had monitors with the call queues displayed throughout the floor.

      New people would get quickly corrected if they commented on the status of the queues. There was an unspoken look but don’t comment rule.

      • Admiral Patrick
        link
        fedilink
        English
        110 days ago

        Wow, we had totally different (but probably otherwise very similar) experiences lol. The big queue monitor was all our floor manager would talk about. Ever.